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Patients & caregivers

We’re here to help you get the information you need to guide you on your health journey.

Your well-being is our purpose

Everything that motivates us starts with you. We work hard to bring you the medications and vaccines that help fight some of the most serious health concerns facing all of us.

And we know it’s sometimes hard to know where to look for help.

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Monday - Friday 8:00 a.m. - 7:00 p.m. GMT

For more information about Merck's products and services including the reporting of an Adverse Event or Product Quality Complaint with a specific Merck product, please call the Merck National Service Center.